If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly check for an airflow or defrost system problem. Whirlpool Side by Side, refrigerator cooling at 50 freezer at 35 deg. On most refrigerators, the... fan motor will not run when the door is open. If your refrigerator compressor runs more than normal and if your freezer section is colder than normal, you may have a thermostat issue if your model of side-by-side refrigerator has one. Older refrigerators do have a thermostat but most newer refrigerators have the thermostat built into the main control board. I have adjusted the temperature to bring the temperature up to make the fridge section less cold. If your refrigerator is not cooling you may want to check your freezer. The freezer works but the fridge (right hand side) is not cooling. The fan is working because when I turn the indicator to the off position the fan shuts off and turns back on when I set it to colder. Yes No. The refrigerator 4-5 yrs old. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. cleaned coils did not help should I start with thermosat replacement . The refrigerator is running longer than usual. I can hear it running but it is not cooling or freezing at all. View the answer I have this problem too Subscribed to new answers . The evaporator fan motor draws air over the evaporator coils and circulates it throughout the freezer. There are other parts on your refrigerator that have to … Make sure the condenser coils are clean and air flow across them is not restricted. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. Look for frost on the evaporator cover (freezer section back wall) indicating a … Before calling Whirlpool for service, you should follow some troubleshooting steps to resolve commonly reported problems. It's a 2001. The evaporator fan is in the freezer section and the condenser fan is by the compressor. Cancel. Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. 0 /1024. And just to clarify, what's the exact model? My whirlpool side by side refrigerator stopped cooling, freezing and making ice. Noticed yesterday that the freezer was not cold and ice cream was melting. The freezer side is fine. Check the evaporator coils to determine if they are frosted over. I have a Whirlpool "Gold" Side by Side Refrigerator (GS5SHAXNB00). See if the compressor is running. Evaporator Fan Motor. Score 3. If this component is not working properly your refrigerator will stop cooling. The refrigerator side is fine. Our Whirlpool refrigerator is not cooling or freezing. Freezer is "cold" but not freezing. There is frost build up in the freezer and I can see water on the right hand side. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. Freezer temp setting at coldest level. Most of the time the compressor is not the component that has failed. If the evaporator fan motor is not working, the freezer will not cool. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. Changing the temperature for the fridge section did not help. r. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. The water dispenser … Some refrigerators have more than one evaporator fan motor. There is a vent on the right hand side (top left), which is not blowing any cold air. The compressor is the component on your refrigerator that allows your refrigerator to cool. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. Many times it is as simple as cleaning the lint and debris away from the coils and fan to allow air to flow freely again. Is their a reset button? Whirlpool model #ED20DB -and- #ED20DF are both listed inside the door. My whirlpool side by side refrigerator is not cooling on the refrigerator side. The freezer side is fine. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. Troubleshooting your Whirlpool refrigerator cooling will take about 20 minutes. My whirlpool side by side refrigerator stopped cooling, freezing and making ice. 11/17/2014 by Sharon Sullivan. I pulled the kick plate out and it was really clogged with lent. I can hear the fan running but it is still not cooling. I will remove first thing in the morning and let you know what I find out. Side by side. Search. Whirlpool Side by Side Refrigerator Not Cooling - Freezer Not Freezing Email This BlogThis! Contractor's Assistant: Do you plan on doing the work yourself? Comments: Can you run a side by side out in the cold weather. The chances are your refrigerator is not cooling or not cold. I just recently purchased a home with a Whirlpool french door fridge with the freezer in the bottom and another access tray in the middle. Some refrigerators are very quiet and smooth when they operate. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. 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