99 reviews of Urban Outfitters "I had such an amazing customer service experience! ... Glassdoor has 2,731 Urban Outfitters reviews submitted anonymously by Urban Outfitters employees. Do you offer Free Returns? For further assistance, please call our Customer Service team at (800) 282-2200 Open 24 hours a day, 7 days a week! Review this company. I have ordered for years from Urban Outfitters online. I would appreciate some feedback and would also appreciate it if ALEXA at the Durham, NC store would be reprimanded for her inappropriate treatment of a customer! I was informed by the employee that they would be contacting the carrier, OnTrac, and requesting a reroute for my order and that I would need to wait 24-48 business hours for a confirmation email. To have to replace it after 1 year is an absolute scam and travesty. By the 1 star rating on Trustpilot I'm guessing I'm not the only one, I'm never going to … I have a few checking accounts and I added my new 2,675 Urban Outfitters reviews. Reply ... they cancelled the item and said it was no longer available. Customer Reviews are not used in the calculation of BBB Rating. A free inside look at company reviews and salaries posted anonymously by employees. ... By entering your email address, you agree to receive Urban Outfitters offers, promotions, and other commercial messages. I would appreciate some feedback and would also appreciate it if ALEXA at the Durham, NC store would be reprimanded for her inappropriate treatment of a customer! Contact Information., Phone number: +1 604-685-1970.Submit your complaint or review on urbanoutfitters.com. Share your voice on ResellerRatings.com The most common issues with Urban Outfitters are around customer service, which is not as good as expected by some customers. Urban Outfitters also ranks 48th among General Apparel sites. when I bought the shoes online from urban outfitters for full price. Claim your listing. Amazing customer service. Urban Outfitters Customer service +1… Urban Outfitters Customer service +1 855 298 25O7 A couple months ago, I ordered a couple things from Urban. Amazing customer service! With a new Urban Outfitters opening in my home town I decided to take it there. Amazing customer service. 81 reviews from Urban Outfitters Inc. employees about Urban Outfitters Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Urban Outfitters Customer Service Representative Reviews | Glassdoor.com.au A free inside look at company reviews and salaries posted anonymously by employees. ... Urban Outfitters Inc. I have ordered for years from Urban Outfitters online. Urban Outfitters — unprofessional / extremely rude customer service Hi, On May 5, 2017, I spoke with a UO Customer Service Representative named, "Damiesha, " and that was the most rudest conversation I have ever experienced. She is a terrible representation of Urban Outfitters and has no customer service skills whatsoever. In 2012, Urban Outfitters also released a transphobia greeting card. Really poor. She is a terrible representation of Urban Outfitters and has no customer service skills whatsoeverUrban Outfitters has lost a good customer … I wrote to them, letting them know I wasn't exactly thrilled at getting lightly worn shoes for $100 CAD and honestly all I wanted was a replacement. Only Available in US and Canada. Read real customer ratings and reviews or write your own. 64 reviews for Urban Outfitters, rated 1 stars. It has gone as follows: I made an order online, as I always do, for my kid. The NAACP criticized Urban Outfitters for this somewhat tasteless game. A free inside look at company reviews and salaries posted anonymously by employees. In 2012, Urban Outfitters also released a transphobia greeting card. Employee Reviews for Customer Service Representative. I waited about a week and a half for the order to come, and when it did, I had gotten a completely wrong order. Buyer salaries ($56k) Retail Sales Associate jobs. Now onto the most horrendous customer service staff in the history of furniture. I wish Negative stars to urban outfitters. Now more than 7 months and 100 emails further, no money seen yet and on every email you get a content-less reply which does not take you… This was problematic for LGBT customers, many of which decided to take their business elsewhere. 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