When your refrigerator door refuses to close, either the refrigerator has a faulty gasket (the rubber seal that forces your door to close), or your door hinges need to be tightened. Err on the side of caution, and if you feel any resistance when closing the door, check carefully for what may be causing it. When doors don't close properly, it's because they are misaligned with respect to the jamb, or in the case of French doors, with each other. Tips on keeping your fridge door shut Make sure nothing inside the fridge is pushing the door open. 0 0 1. The most common reason a refrigerator door will not close and stay shut is because: The Refrigerator Door Seal Has Become Stiff, Damaged, Dirty, Or Falling Off. Skip to content Skip to accessibility help. The freezer side shuts very tightly but the other doesn't. I did. It seems as if it is barely closed. Samsung Refrigerator Door Seal Adjustment. You will also need to check if the dishwasher is leveled and if the door latch is in the correct position. with Samsung Support. Find more about 'Refrigerator: Door not closing completely' with Samsung Support. The door does not have the over-center closing feature anymore leaving the door partially open if attention is not paid. The KitchenAid authorized repair guy who came in to look at it said that there's nothing he can do to fix it, because "ALL French Door refrigerators do that". I first searched for the problem and right on Samsung's site they say to call 800-SAMSUNG. Do I purchase them myself --is that something I can do ? There are several reasons why your dishwasher's door may not be closing completely. Large plastic bottles are often a culprit here, especially when the fridge is very full. If the door now works … You will also need to check if the dishwasher is leveled and if the door latch is in the correct position. Make sure you have placed the dishes inside properly and that the racks are pushed all the way. Skip to content Skip to accessibility help. Samsung and Cookies. Remove any heavy items stored in the door of the fridge. My freezer door will not close & seal properly When closing the freezer the door will not always close or seal tightly there continues to be a gap on one or both sides that are making it run continuously & frost up on the inside Source(s): experience. There are several reasons why your dishwasher's door may not be closing completely. The strip is gray to match the appliance . Most of the time, the problem is simple -- someone put a bottle in the door that doesn't fit, there are too many items on one of the shelves or the door gasket is dirty. Relevance. When we close either door of our new French Door refrigerator, the opposite door often pops open, and doesn't close completely. Favorite Answer. FAQ for Samsung Refrigerator. The Door Won’t Close. Lately have been having a problem with the refrigerator door on this side by side model (freezer door closes well). Samsung and Cookies. what do I do from here? My refrigerator door does not close tight. ... Find more about 'Why does the refrigerator door does not close well?' How to Fix a Refrigerator Door That Doesn't Shut Tightly. Find more about 'Refrigerator: Door not closing completely' with Samsung Support. Doors with magnetic sealing are usually weight-engineered so that only a soft push will engage the seal, ensuring a tight close. Make sure you have placed the dishes inside properly and that the racks are pushed all the way. I have the above listed Samsung French Door Fridge. This site uses cookies. Food is not staying cold enough. The freezer door may not be level from front to back. Rubber seals on edges of the door help to form a suction with the base of the fridge to keep the freezer door tightly closed. 1 decade ago. The door didn't fully close and now your food isn't as cold as it should be. ... Make sure the refrigerator is properly leveled. The left door (as you look at the fridge) was open and i stood up from underneath it (OOOOOWWWW)... that door is the one with the little flap on it that allows the 2 doors … The problem is not with the door or the door hinges itself. I have a side by side. It's a frustrating situation, but one that's not hard to fix. I have a problem with the freezer door not closing all the way --and boy does that creaet a problem . While I'm not a new Samsung refrigerator owner, I am new to this forum. The Samsung Refrigerator doors will not close or stay closed. When your refrigerator door doesn't close properly, the refrigerator works double time to keep food cold, and your energy bill shoots up as a result. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. 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