My local appliance guy first thought it was a bad switch that shuts off the maker … Just pull the refrigerator away from the wall; locate the shut-off valve for the water line, and turn it off. If no water comes into the ice maker during the test for the water valve, check the fill tube for the ice maker next. I was disappointed with the product quality or performance. If it is even slightly up, the ice maker will not cycle. Watch our video tutorial to learn about product installation, maintenance and troubleshooting. The ice maker of my refrigerator won't work apparently because the tray won't fill with water. If the water pressure is too low, the valve may not close fully when the power is shut off. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. 1. Don't be so quick to make a service call when your ice maker stops working. Ice maker is not making ice. As a result, the valve leaks water into the ice maker, causing it to overflow. Have towels handy to blot up water spills as you proceed. If your refrigerator has water under the crisper drawers or under the deli drawers, or any type of water in, or on the refrigerator ceiling, there are a few things to check to fix this problem. My product requires repair service. My LG LFX25975ST fridge won't make ice. I have replaced waterline and valve, icemaker assembly, and electronic valve assembly located at the lower rear of the refrigerator and it still does not Fill correctly. The valve requires a minimum of 20psi to work properly. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Please fill out the required field. The flowmeter allows the ice maker to be filled by volume, not by time. The ice maker ceased to function at this point. It may be cheaper to have a technician diagnose the unit to see if it is the fill tube or the ice-maker that is the problem. I dumped this ice as well to assure filter residue was eliminated. I have checked the water line to the back of the refrigerator and it has lots of pressure. If the water pressure is too low, the valve may not close fully when the power is shut off. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. Once the water filter was replaced we noticed the ice maker did not make ice.I replaced the ice maker, water valve, and a water line and still no ice from the ice maker. LG Video Tutorials: Refrigerator _How to reset your ice maker. The ice maker was still functioning and produced more ice. The ice maker tray does not fill with water.I used a blow dryer on it to apply heat to the water line. I replaced the ice maker assembly but the problem didn't go away. Watch our video tutorial to learn about product installation, maintenance and troubleshooting. We recently replaced the water filter as it was more than 6 months old. Press and hold the TEST/FILL button until the ice maker starts to turn/cycle.. As a result, the valve leaks water into the ice maker, causing it to overflow. I have an LG refrigerator with a bottom freezer. The smart valve is replaced as an assembly. If your Twist-N-Serve ice maker is overfilling with water, this is usually the result of the water pressure being too high. The ice maker will not fill with water. Also I can hear the ice maker come on and twist the ice tray, but there is just no ice in it. Partially close the water valve going in to the refrigerator to reduce water pressure, or try purchasing a water pressure regulator to decrease the water pressure. Unplug the refrigerator and turn off the main household water line that the ice maker’s supply line is connected to. If nothing happens, some voltage checks will need to be made at the board and icemaker. 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